Frequently Asked Questions

Everything you need to know about bringing Betty’s Home into yours.

What materials are used in your home decor products?

At Betty’s Home, we prioritize quality and sustainability. Our textiles are made from 100% organic cotton and linen, while our furniture pieces are crafted from responsibly sourced hardwoods and non-toxic finishes.

How long will it take to receive my order?

Standard shipping typically takes 3-7 business days within the continental US. For custom-made furniture or larger decor items, please allow 2-4 weeks for production and delivery.

Do you offer international shipping?

Yes, we ship to over 50 countries worldwide. International shipping rates and delivery times vary by location and will be calculated at checkout.

What is your return policy?

We want you to love your space. If you are not satisfied with your purchase, you can return most items within 30 days of delivery for a full refund, provided they are in original condition.

How can I track my order status?

Once your order ships, you will receive an email with a tracking number and a link to our carrier's website so you can monitor your package's journey to your doorstep.

Are your products handmade?

Many of our signature collections, including our hand-woven rugs and ceramic vases, are artisanal products handcrafted by skilled makers, ensuring every piece is unique.